Terms of service

How Emerald works
with your data

Clear terms for how Emerald handles, stores, and protects your project data.

Last updated July 27, 2026 United States

Data Ownership

All project data, documents, and information accessed through Emerald remains the sole property of the authorized account holder and their organization. Emerald does not claim any rights to your data.

Conversation Privacy

Your conversation history is retained for up to 24 hours for quality assurance, then automatically deleted. Emerald retains limited usage metadata (name, email, timestamp, project) for security auditing only. Emerald does not use this data to train AI models.

AI Model

Emerald is powered by a third-party AI model. The model does not learn from or retain any information from your conversations. Each session is entirely independent.

Data Security

Project documents are read live to answer your questions and are not persisted by Emerald. Access is controlled and scoped to authorized users only. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).

Intended Use

Emerald is intended for internal use by authorized personnel only. Unauthorized access or sharing of credentials is prohibited.

Contact

For any questions regarding these terms, contact Emerald at [email protected]
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